Privacy Policy

Taleem Ghar Tak-TGT Tutors Pakistan is an online platform that connects students, parents, clients, tutors, teachers, resources and freelancers in Pakistan. We aim to provide a secure and trustworthy medium for online education and tutoring services. We value your privacy and are committed to protect your personal and sensitive information. This privacy policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the terms of this privacy policy. If you do not agree, please do not use our website or services.

We collect information from you when you register on our website, use our services, contact us, or provide feedback. The information we collect may include:.

  • Your name, email address, phone number, and other contact details.
  • Your academic records, qualifications, skills, and interests.
  • Your payment details, such as your bank account or credit card information.
  • Your ID card/CNIC picture or details, which we use only for verification purposes and do not share with anyone else.
  • Your preferences, settings, and usage data, such as the services you use, the tutors you interact with, the feedback you provide, etc.

We do not collect any information that is not relevant or necessary for providing our services or improving our website.

We collect this information for the following purposes:

  • To provide our services, such as matching you with suitable tutors, facilitating online sessions, processing payments, etc.
  • To communicate with you, such as sending you notifications, updates, reminders, confirmations, invoices, etc.
  • To improve our website and services, such as analyzing user behavior, feedback, and satisfaction, testing new features, resolving issues, etc.
  • To comply with our legal obligations, such as responding to requests from authorities, enforcing our terms and conditions, etc.

We use your information only for the purposes for which we collected it and in accordance with this privacy policy. We do not use your information for any other purposes without your consent.

We store your information on secure servers that are protected by encryption, firewalls, and other security measures. We also limit the access to your information to only those employees, contractors, and partners who need it to perform their duties. We do not store your information for longer than necessary and delete it when it is no longer needed.

We take reasonable steps to protect your information from unauthorized access, use, disclosure, modification, or destruction. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are responsible for keeping your password and account details confidential and for notifying us immediately if you suspect any breach of security.

We do not sell, rent, or trade your information with any third parties for their own marketing or commercial purposes. We only share your information with third parties who help us provide our services or comply with our legal obligations. These third parties may include:

  • Our tutors, who need your information to deliver their services to you, such as your name, contact details, academic records, etc.
  • Our partners, who provide us with technical, operational, or financial support, such as hosting, payment processing, analytics, etc.
  • Our service providers, who perform certain tasks on our behalf, such as sending emails, SMS, or WhatsApp messages, etc.
  • Our regulators, law enforcement, or other authorities, who require us to disclose your information for legal reasons, such as in response to a court order, summons, or warrant.

We only share your information with third parties who agree to respect your privacy and comply with this privacy policy and the applicable laws and regulations. We do not share your information with third parties without your consent, unless we are required or permitted to do so by law.

You have certain rights over your information, such as:

  • The right to access your information and request a copy of it.
  • The right to update or correct your information if it is inaccurate or incomplete.
  • The right to delete or erase your information if you no longer want us to use it or if we have no legal basis to keep it.
  • The right to withdraw your consent to our use of your information at any time, if you have given us your consent.
  • The right to object to or restrict our use of your information, if you have a legitimate reason to do so.
  • The right to complain to a supervisory authority, if you are not satisfied with how we handle your information.

To exercise any of these rights, please contact us at contact.tgtedu@gmail.com and provide us with your name, email address, and a description of your request. We will respond to your request within a reasonable time and in accordance with the applicable laws and regulations. We may ask you to verify your identity before we process your request.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting a notice on our website, sending you an email, or using any other means of communication that you have agreed to. The date of the last update will be indicated at the top of this privacy policy. Your continued use of our website or services after the changes take effect will constitute your acceptance of the new privacy policy. If you do not agree, please stop using our website or services.

If you have any questions or complaints about this privacy policy or our use of your information, please contact us at contact.tgtedu@gmail.com or +923087003050. We will do our best to address your concerns and resolve any issues you may have.

We hope this privacy policy helps you understand how we collect, use, share, and protect your information. Thank you for choosing Taleem Ghar Tak-TGT as your online education and tutoring partner. We appreciate your trust and support. 😊